Yooper (noun): A person from the Upper Peninsula of Michigan, known for their distinctive regional accent, resilience in harsh winter conditions, and pride in local traditions and culture. "Yooper" embodies the unique identity and traits of the U.P. with its hearty spirit and a deep appreciation for the area's natural beauty and lifestyle of rugged simplicity.

We're pleased to offer flat rate shipping on all orders starting at $3.95 for smaller orders up to $8.95. We also offer expedited, 2-day shipping for $20. Stickers ship for free! All shipping times begin after production is completed, typically within 3-5 days of ordering.

For more details about production & shipping times, click here.

For details on turnaround and shipping times, click here.

As a small, family-owned business, we craft each custom design with care, so things might run a bit slower than you’re used to. But trust us, it’s worth the wait. You’ll get a tracking number from our shipper, Sendle, once your order is on its way. Thanks for your patience and support!

Sendle is the trusty carrier we rely on to get your order from our hands to your doorstep. Think of them as the overachieving little sibling of those big-name shipping giants—reliable, more affordable, and without the corporate hangover. They still utilize all the major shipping carriers like UPS, USPS, and FedEx, but they do some sort of math wizardry with algorithms and logistics to ensure we get the best rates. So, you get quality shipping without the hefty price tag, and we can still afford to feed our cat without charging you $30 to ship a sweatshirt.

We know a lot of you are eager for t-shirts, and we’d love to offer them! We’ve even tried some prototypes with our current setup, but lightweight fabrics just don’t play nice with embroidery—hanging weird and pulling in all the wrong places. While screen printing or direct-to-garment printing is the best option, our workshop is so packed that adding more equipment would mean suspending Bob from the ceiling Mission Impossible-style just to fit everything in and still get orders out. We’re hoping to add t-shirts once the weather warms up and we can clear some space or find a printer who meets our quality standards. Thanks for your patience!

We get it, sometimes you’re in a hurry and want to toss everything in the dryer. But for the sake of your hoodie (and our sanity), let it air dry. The embroidery can shrink or get damaged in the heat, and then you'll be left with a sad, crinkly logo. Flip the shirt inside out, toss into a cool wash cycle, hang it up to air dry, and your hoodie will stay looking sharp, just like the day you got it. If you absolutely must throw it in the dryer, use the lowest heat setting possible for the shortest cycle and remove promptly.

Yooper Life is not responsible for items damaged in the wash.

Our stainless steel drinkware is as tough as a Yooper in January, but still could use a little TLC (who doesn’t?). Hand washing with warm, soapy water is recommended and please for the love of pasties, do not microwave.

First, remove the carabiner. Then toss it in the washer with warm water and your choice of detergent (no bleach) and tumble dry on low. Skip the ironing and dry cleaners. We don't know anyone who would dry clean or iron a towel anyway, but for sure don't do that with this one.

Click here for more info about returning items from you order.

If you receive an error message after applying a discount code to your order, a couple things could be happening.

1. Your subtotal (before taxes & after other discounts) hasn't met the required amount for the discount to be applicable. Try adding small items likestickers or gift cards to reach the amount without adding additional shipping.

2. You haven't added a shipping address yet. Free shipping discounts will be applied after your shipping address and speed have been entered.

3. The sale or discount has ended. Discount codes and sales are available for a limited time.

If you've checked all these things and are still getting an error, please reach out here so we can get it fixed.

Don't worry! Promo 906 is just Bob's fancy, legal business name—the company behind all the Yooper Life magic. Just think of Promo 906 as Yooper Life's boring accountant uncle sitting in the corner, typing away on his abacus (he's oldschool) whenever you place an order.

Want to know more about Bob? Click here.